Study Tour to Romania
The Study Tour to Romania was held during the period from July, 26
till July, 3, 2005. The aim of the tour was to study the experience of
introduction of health insurance in Romania starting from the reasons for its
introduction to the real results.
Participants of the Study Tour were 11 persons: Dr. Antonis
Malagardis, the EU Project "Health Financing and Management" Team Leader, Ozar
Mintser, Project coordinator from KMAPE, Melania Shkorbotun (Deputy Head of
Department of economics and finances, Department of financial and material
resources, MOH), Oleksandr Kovalchuk (Chief Specialist, Department of legal
provision of juridical provision, MOH), Valentyna Gryschuk, Zhytomyr Oblast
Healthcare Department, Valeriy Stanislavchuk, Head Doctor of the rayon hospital
in Popelnya, Volodymyr Kostyuk, Head of the Rayon Healthcare Department,
Oleksiy Gavva, Head Doctor of Zolochiv Rayon Hospital, Oleksandr Serdyuk, first
Deputy of the Oblast Healthcare Department, Vadym Vashchenok, chief consultant
of the Social Policy Committee, Roman Mandula, chief specialist, Division of
normative-legal support of health insurance of Office of Strategic initiatives
and new medical technologies, MOH)
The programme was intensive and had a wide coverage, all the
aspects of management and financing of healthcare in Romania were studied.
In the course of the study tour the following topics were
discussed:
-
Introduction of Social Health Insurance System in Romania;
-
Tasks and responsibility of the Ministry of Health and Direct Health
authorities in the Health Insurance system.
-
The autonomy of health providers;
-
Health financing planning; reimbursement mechanisms; package and volume of
services contracting; monitoring and control of contracts;
-
Role of district public health authority in planning of services, financial
planning, human resource planning and, planning of equipment.
-
Healthcare reform - transition from tax-based system to an pluralistic social
health insurance system;
-
Legislation framework;
-
Organization and management of social health insurance network; parallel health
sectors and their insurance houses;
-
Management information system, report and monitoring;
-
Main elements of Romanian contract of health services;
-
Action Plan workshop
As the most important issues that could be used in their work the participants
of the School defined the following:
-
development and introduction (use) of legal acts. Introduction of changes into
these acts with the development of insurance medicine and practical use of the
legislation;
-
organization of health insurance in Romania on all the levels. Organization of
Primary health care in Romania.
-
payment for services based on DRG system and introduction of such a system in
Romania.
-
quality indicators, financing mechanisms;
-
structure of the national health insurance budget;
-
medical standards.
-
contracting. Methods of payment on the primary and secondary levels of
healthcare. Advantages of the framework contract.
-
relation between the purchaser and provider on the regional level
-
introduction of IT technologies
The participants of the Study Tour emphasized urgency and the high
level of preparation and presentation of all topics and expressed wish to
continue a dialog with Romanian colleagues.
The Summer School "Health Financing and
Management"
The Summer School "Health Financing and Management" organized by
the Project on the basis of Jagellonsky University (Krakow, Poland) was held
during the period from July, 3 till July, 11, 2005.
Participants of the specified Summer School were 14 persons from
among those who attended the module-training course for instructors/trainers
that was carried out by the Project in cooperation with Kyiv Medical Academy of
Postgraduate Education (KMAPO), and upon termination of the specified course
successfully passed the appropriate test. The educational group included
representatives of the Ministry of Health of Ukraine (2 persons), Kyiv Medical
Academy of Postgraduate Education (3 persons), Kiev National Medical University
named by academician O.Bohomolets (2 persons), Dnipropetrovsk State Medical
Academy (2 persons), Ukrainian Institute of Public Health (1 person), Zhytomyr
Basic Medical College (1 person), as well as 2 persons who were recommended for
visiting the specified course of training for instructors/trainers on issues of
financing and managements in the sphere of healthcare by the chair of
healthcare management of the National Academy of Public Administration (NAPA)
supported by the President of Ukraine as participants of the Master program in
healthcare management of NAPA (these 2 persons represented accordingly concrete
health facilities of Yemilchynsky rayon of Zhytomyr oblast and the parallel
medical service subordinated of the Ukrainian railway service). The Ukrainian
director of the EU Project "Health Financing and Managements in Ukraine"
Volodymir Rudy headed the specified educational group.
The curriculum covered a wide spectrum of various themes, within
the framework of which group participants got acquainted with:
-
the structure and specificities of legislative regulation of the healthcare
system organization and protection of patients' rights in Poland;
-
basics of financing and contracting for medical services, development of plans
of protecting health of population in Poland, positive and negative experience
in these issues;
-
organization and legal regulation of the national system of mandatory health
insurance;
-
basics of organization and the purpose of creation and functioning of the
health facilities register;
-
specificities and experience of public and non-public hospitals' activity;
-
examples of using public/private partnership and outsourcing in the sphere of
healthcare;
-
principles of primary healthcare organization, creation and further development
of the family doctor institute, carrying out of private medical practice;
-
organization of quality monitoring, accreditation and certification of health
services providers;
-
the system of training for healthcare managers and the role and place of the
non-government association of healthcare managers in the process of reforming
the healthcare system;
-
generalized experience of local self-government bodies in Poland in the process
of reforming the healthcare system and examples of the role and place of
municipal authorities in the process of planning and managing the system
specified.
In the course of the Summer School work were discussed such topics
that require attention during realization of the further reform in the
healthcare system of Ukraine and may be used in the process of training
students, managers, medical workers in Ukraine. In particular, participants of
the School emphasized urgency and the high level of preparation and
presentation of topics connected with explanation of legislative basics of the
healthcare system regulation and protection of patients' rights, financing and
contraction of medical services, implementation of new methods of payment for
medical services, organization of health insurance, activity and development of
the institute of family doctors, as well as public and non-public hospitals,
privatization and decentralization in the healthcare system, medical services
quality control, accreditation and certification of providers of medical
services, training of leaders and managers for of the healthcare system.
The participants of the School also filled in corresponding
questionnaires by results of the training course with their propositions
concerning the plan of activity for the sake of supporting the reform of the
healthcare system provided on the basis of analyzing lessons of Poland. In view
of the specified propositions, the generalized estimation of the most important
lessons of Poland, their advantages and drawbacks was developed.
As the most important lessons of Poland, participants of the
School defined:
-
introductions of social health insurance;
-
introduction of contracts for procurement of medical services;
-
autonomy of medical services providers (creation of independent public medical
facilities and functional privatization of primary and specialized out-patient
care);
-
creation and constant improvement of the institute of family doctors;
-
separation of financing of primary, in-patient and specialized out-patient care
and introduction of new methods of payment for services providers;
-
creation of the national system of quality monitoring and accreditation and
certification of medical facilities;
-
training of healthcare managers and experience of public work of
non-governmental organizations of healthcare managers;
-
legislative maintenance for creation of an effective system of protection of
patients' rights and contribution into the healthcare system's orientation
towards observance of patients' rights and their interests.
V. Rudiy's book annotation "Legal Provision of
Healthcare System Reform in Ukraine"
Some time ago, "Sfera" publishing house (the city of Kiev)
published the book by the Ukrainian Project director of the EU Project "Health
Financing and Management in Ukraine", Mr. V. M. Rudiy, "Legal Provision of
Healthcare System Reform in Ukraine". In his monograph, the author exposed the
content of a person's right for healthcare on the basis of universal and
European international and legal acts and recommendations of international
organizations. The book describes individual and social aspects of this right,
the main principles of healthcare policy, state regulative mechanisms and
legislative functions in this sector, which are commonly accepted in the modern
civilized community. To evaluate compliance with principles, which are accepted
by the international community, the content of people's right for healthcare,
defined by Ukrainian legislation, and approaches to formation and
implementation of healthcare policy were analyzed. There is the presentation of
the general view, evaluation of structure and content of the modern
medical-sanitary legislation of Ukraine as a tool of state regulation in the
healthcare system. Taking into account its critical importance for health
reform, a special attention is paid to the analysis of issues on legislative
regulation of financial and economic relations in this system. A number of
well-grounded author's propositions as to improvement of the Ukrainian national
legislation are shown to promote implementation of the national healthcare
system reform that stipulates introduction of modern strategies in controlling
expenditures, resource distribution and quality provision in health service
sector, which effectiveness is proved by the experience of majority of European
countries. The healthcare reform also anticipates transition from the current
integrated command-administrative to a more effective and efficient contracting
model of management and financing in the healthcare system, which is based on
the principle of distinct split between purchase's and healthcar provider's
functions, introduction of contracting relations between them using the model
of strategic state procurement of health services and improvement of the level
of administrative and economic autonomy of healthcare providers.
The described above research is intended for policy-makers,
managers of national local levels, healthcare system managers, scientists,
students and researchers who study the issues of organization and management in
healthcare and health legislation. This book can also be useful for all those
who are interested in the issues of reforming Ukrainian healthcare system.
Ukraine - Romania: Discussion Club
According to the results of the training tour to Romania an
agreement on further experience exchange between Romania and Ukraine was
achieved and the dialogue between two countries about health reform was
continued.
To cover these issues a new section Ukraine - Romania: Debating
Club will be made on the Project web-page.
In this section one will be able to find information of the key
aspects of health insurance implementation in Romania, articles written by
Romanian and Ukrainian experts, etc.
Participants of the training tour to Romania which took place 26
June - 3 July 2005 are welcome to share their impressions of the tour, tell how
they use new knowledge in their work and ask Romanian colleagues any questions
which might have arisen after their returning to Ukraine.
Finalizing the Train-the-Trainers course
Healthcare reforming process requires involvement of high
qualified specialists. That is why there is an extremely important activity of
the EU Project "Health Financing and Management in Ukraine" -
Train-the-Trainers course - within the training component of the Project.
On June 16, 2005, this training course on health financing and
management was finalized. It was organized by the EU Project "Health Financing
and Management in Ukraine" in co-operation with Kyiv Medical Academy of
Post-Graduate Education named after P. L. Shupik (KMAPE), and the Ministry of
Healthcare of Ukraine, according to the curriculum that had been approved by
the Academic Board of the KMAPE.
The training process was set up with account for teaching staff of
medical educational establishments who are the 'core' of the health sector in
Ukraine, and who will be instructors/trainers within the Project. After the
Project, they will teach graduate and post-graduate students. Besides that the
participants of this training course were representatives of Ministry of
healthcare of Ukraine as well as Project representatives.
The training course included 8 specific topics:
-
Health sector development
-
Planning and management
-
Introduction to health economics
-
Human resource management, quality management and purchasing management
-
Financing and insurance in healthcare sector
-
IT system for providers and purchasers
-
Leadership and change
-
Hospitals and policlinics in XXI century
The main tasks of this training course were the following:
-
provision of systemic professional knowledge on the selected topics, related to
modern management and financing in health sector, with review of Ukrainian and
international experience,
-
coverage of negative aspects in experience of reforming healthcare systems of
other countries,
-
setting up the experience exchange and ideas sharing through the co-operation
with foreign and local specialists who are involved in the training process,
-
working out the training methods, among them: case studies, seminars, problem
solving learning, individual and team work, "brainstorming", and study tours.
To study the "further education market", set up co-operation with educational
centers and development of draft concept of further education, part time
education curriculum particularly, are needed.
Throughout the training course, the participants learnt from
lectures of international and local experts from Poland, Sweden, Finland,
Germany, Greece, Romania, and Ukraine. The training course concluded in the
final test for the participants. After the final test, the participants who
passed the test successfully, received certificates from the KMAPE and the EU
Project "Health Financing and Management in Ukraine".
The Module #8 "Hospitals and policlinics in XXI century" of the TTT course
On 14-15 June, 2005, Module #8 "Hospitals and policlinics in XXI
century" of the TTT course was held in Kiev.
In the course of the seminar the following presentations were
presented:
-
Reforms and changes In healthcare systems and politics In Europe (Eero
Linnakko)
-
Transformation to autonomous health care facilities - legal aspects based upon
Pilot Regions experiences (Volodymir M. Rudyi)
-
Improvement of efficiency in Ukrainian health care facilities (Ivan M.
Solonenko)
-
Total quality management in Ukrainian health care facilities (Ozar P. Mintzer )
-
New approach to funding of autonomous health care providers (V.N. Lekhan)
-
Transformation to autonomous health care facilities - financial and
organizational aspect based upon Pilot Region experiences (G.O. Shmitko, V.V.
Kostyuk)
-
Contract between community enterprise and Local Health Care Department based
upon Pilot Region experiences (A.V.Gavva and V.A. Stanislavchuk)
-
Polish program of health care system restructuring (Krystyna Czarniecka)
Practical group work was devoted to issues related to drafting the
Master Plan to re-organize a healthcare facility to an autonomous health
provider, as well as the Master Plan for restructuring Ukrainian healthcare
facilities; finding new ways of health financing to be introduced in the Pilot
regions of the Project.
The Fifth Meeting of the Project Steering Committee
30 May 2005 the fifth meeting of the Project Steering Committee
took place.
Khanenko Svyatoslav Mykhailovych, First Deputy Health Minister of
Ukraine, Head of the Project Steering Committee; Dr. Antonis Malagardis, Team
Leader; Polyuk Sergiy Pavlovych, EU Health and Social Projects Coordinator;
Mudruk Vitalia Semenivna, expert of TACIS and Balkans Monitoring Program; Rudyi
Volodymyr Myroslavovych, Ukrainian Project Director; Karamushka Larysa Illivna,
Director of the Economy, Finance and Property Relations Department at the
Ministry of Health; Pidgorna Lyudmyla Mychailivna, Deputy Head of the Economy,
Finance and Property Relations Department at the Ministry of Health; Vitrenko
Yuriy Mycholayovych, Head of the Humanitarian Development Administration of the
Ministry of Economy and European Integration of Ukraine; Tretetskyi Vasyl
Pylypovych, Deputy Head of Kharkiv Oblast State Administration; Gavva Olexiy
Konstyantynovych, Head of the Health Administration of Zhytomyr Oblast State
Administration; Stanislavchuk Valeriy Dmytrovych, Head Doctor of Popilnya
Central Rayon Hospital took part at the Committee's work.
Khanenko Svyatoslav Mychailovych took the chair. He hoped that
there would be some positive changes in Ukraine in the nearest future.
Dr. Antonis Malagardis introduced members of renewed Project
Steering Committee and briefed on the Project results during last 5 months.
The Assessment of the Project Performance in Kharkiv and Zhytomyr
Pilot Regions and the assessment of changes that took place in the healthcare
structure in Pilot rayons was provided by Tretetskyi Vasyl Pylypovych, Gavva
Olexiy Volodymyrovych, Tolstanovyi Olexander Konstyantynovych, Stanislavchuck
Valeriy Dmytrovych.
Round Table "How to Execute Article 49 of the Constitution of Ukraine?"
On June 3, 2005 the Round Table "How to Execute Article 49 of the
Constitution of Ukraine?" was held in the conference-hall of the Project's
office together with the Editorial Board of the newspaper Dzerkalo Tyzhnya
(Week Mirror).
Journalists of the newspaper Dzerkalo Tyzhnya Lidia Surzhyk, Olga
Skrypnyk, Andriy Huk, the Project Polisi, Vitaliy Chernenko, the Head of the
Secretariat of the Verkhovna Rada Committee on Healthcare, Maternity and
Childhood, Sergiy Shevchuk (the Verkhovna Rada Committee of Ukraine on European
Integration), Konstynatyn Nadutyi, the Deputy Head of the Family Medicine
Association (Komsomolsk town), Professor Valeria Lekhan (Dnipropetrovsk State
Medical Academy), V. Rudyi, L. Batih, N. Luchsheva, experts of the EU Project
Health Financing and Management in Ukraine, journalists of the TV-program
Perekhrestya (Crossroads) took part in the discussion.
The present situation in Ukraine and constant breach of Article 49
of the Constitution (guaranteeing the right to free-of-charge healthcare which
in fact doesn't match today's reality) gave an impetus to the discussion.
S. Shevchuk admitted that today people actually pay for all
healthcare services but they don't pay for these services officially.
V. Lekhan added that the reason of all problems in the sphere of
healthcare is irrational fund utilization. Public health itself is not priority
for the state. If the approach to the problem is changed, the situation in the
sphere of healthcare will be changed as well.
V. Rudyi, the Ukrainian Director of the Project, agreed with
Professor V. Lekhan. He stressed the importance of developing the strategy of
costs containment and effective resource utilization in a healthcare sphere.
Another important issue is transfer of integrated command-administrative
management and financing systems to the contractual system.
S. Shevchuk underlined that the government had not executed any
Decrees on Healthcare approved in recent years. As far as free-of-charge
healthcare is concerned, in his opinion it can be free-of-charge but only
within a set budget.
V. Rudyi stressed the importance of enhancing the Ukrainian
legislation, 'Our legislation demands improvement and development of its
conceptual structure. Our Constitutional Court opposed such concepts as
healthcare and healthcare services that are synonyms. It is necessary to define
what services are free-of-charge and which are to be paid. Today it is worth
talking not about the alternation of Article 49 of the Constitution but about
its different interpretation. There is Article 68 of the Constitution which
describes the possibility of the second trial if some important issues have not
been considered during the previous trial.'
V. Lekhan added, 'Article 49 provokes shadow payments as if it is
impossible to pay legally, the number of illegal payments increase in several
times. Article 49 of the Constitution does not allow to introduce co-payment
for healthcare services.'
An alternative thought was expressed by Vitaliy Chernenko,
'Article 49 of the Constitution does not interfere with heath reform in
Ukraine.'
Konstyantyn Nadutyi said that Article 49 of the Constitution
cheats population.
There is the other side of the coin. It is to some healthcare
workers' advantage that the situation remains the same and they can continue
getting non-taxed shadow payments.
V. Rudiy summed up the discussion, 'Healthcare reform is a
constant process; it is a long way which will have both ups and downs. But
today the society has understood an important thing - we can't stay
indifferent.'
According to the materials of the round table, an analytical
article will be prepared in the newspaper Dzerkalo Tyzhnya and a special
broadcast in the TV-program Perekhrestya (Crossraods).
The Seventh Training Module Leadership and change of the Training The
Trainers (TTT) course
On 24-25 May, 2005 module 7 "Leadership and change" of the TTT
course was held in Kiev.
In the course of the seminar the presentations of experts from Sweden Runo
Axelsson and Susanna Bihari Axelsson were presented.
In particular were considered the following issues:
-
Management and organization: basic concepts and theoretical perspectives
-
Leadership and management: basic concepts, theories and research.
-
Interorganizational collaboration: building a coalition for health care.
-
Multiprofessional and interorganizational teams: development and management of
teams.
-
Organizational change in the Swedish health care system: example or warning?
-
Management of change and conflicts: basic concepts, theories and research.
-
Evidence based management, organizational learning and learning organizations.
Dr. Runo Axelsson touched the issues:
-
Motives for coalition building
-
Obstacles to coalition building
Then the expert characterized the Swedish healthcare model
The presentation of Dr. Susanna Bihari Axelsson "Management of
changes" was dedicated to forms and models of planned and emergent change. The
expert described the organizational life circle and listed problems in
connection with change.
In her view it is very importing is to develop the strategy of
conflict management while implementing changes.
Another presentation of Pr. Axelsson "Organizational Learning and
Finance-based Management" was dedicated to organizational learning issues.
According to Pr. Axelsson organisations have an ability to learn, to unlearn
and to relearn. Organisational learning is not the sum of individual learning
in an organisation. It results in cognitive systems, values and memories that
are shared by the members of the organisation. It is influenced by the
organisational culture, structure and environment.
Practical work in groups was devoted to building a coalition in
the health sphere at National and regional levels.
The second issue of the «Family Doctor+»
The second issue of the Family Doctor+ (ѳìåéíèé ë³êàð+) newspaper
has been issued. It is dedicated to the topic of health insurance. The opinion
on health insurance of top-officials from Verkhovna Rada of Ukraine, Ministry
of Health are proposed to readers attention.
Experts from Finland , Czech Republic , Romania inform about
experience on health insurance implementation in their countries.
Information about different event which Project took part in are
rather interesting.
It is worth of reading data of survey made by Cathedra of
Management in Health Care and Valeology of Odessa Regional Institute of State
Administration aiming to study point of view of medical workers on health
insurance and controlling survey made by Project experts in Zolochiv and
Popilnya on necessity of radical changes into health care system appraisal of
existing health care system, increasing of conversance of the population with
health reforming issues and their confidence in different sources of
information.
The edition published international news as well as other
interesting information.
The 6th Training Module “Information
Technology (IT) Systems for Purchasers and Providers” of the Training The
Trainers (TTT) course .
On April 12-13, the 6th Training Module “Information
Technology (IT) Systems for Purchasers and Providers” of the Training The
Trainers (TTT) course was held in Kyiv.
In the course of the module the following presentations were
done:
• Modern Information System Architecture in Health Care
for Ukraine (what has been done and what should be done) Prof.
O.P. Mintser
• e-Health – The ICT environment for Healthcare
From medical informatics to e-Health (Jarosz,
M.J.)
• e-Health – The ICT environment for Healthcare.
Healthcare application and their ICT requirements. ( Jarosz, M.J.)
• ICT support for regional/national/district health care
systems . (Jarosz, M.J.)
• Information for payers, providers and controlling
authorities - Polish experiences (RUM).( Jarosz, M.J.)
• Standards, integration and communication tools (EDI,
EHR, HL7, XML, data security, identification, authorization, authentication)
(Jarosz, M.J)
• ICT for healthcare in Ukraine : Project implementation
in the Pilot regions. (Dyachenko, S.O.)
• Implementing and organizing the ICT services for
Health care providers. Part 1. ( UK and France examples) (Sala,
D.)
• Implementing and organizing the ICT services for
Health care providers. Part 2 (Sala, D.)
• e-Health: examples of the regional/national healthcare
projects (Sala, D .)
• EU e-Health Initiatives and action plan as a catalyst
to new HC procurement models in EU (Sala, D.)
• The draft healthcare ICT strategy for Ukraine
(Linnakko, E)
Practical work in the groups was devoted to the issue of ICT
implementation in Ukraine .
The Fifth Training Module “Insurance and
Financing” of the Training The Trainers (TTT) course
On 15-16 March 2005 the fifth module “Insurance and Financing” of
the TTT course was held in Kyiv within its training program.
In the course of the module the following presentations were done:
-
Social Health Insurance Design and System Components: Population Coverage,
Benefit Package
-
Cost estimation, Financing and Administration of Social Health Insurance
-
Collection and Pooling of funds: Selected Countries experience
-
The introduction of Social Health Insurance in Ukraine : Describe measures
needed and evaluate Presentation of WG tasks
-
Social Health Insurance and Provider Payment systems: Advantages and
Disadvantages
-
Social Health Insurance problems – how to regulate relationship between
solvency, rates and quality of care
-
Drawing on the experience of EU with Social Health Insurance systems &
Building Consensus in Ukraine
The first presentation of Dr. Antonis Malagardis, “Social Health
Insurance Design and System Components: Population Coverage, Benefit Package”,
consisted of four parts. In course of this presentation, Dr. Malagardis pointed
to the main categories of funding, spoke about the advantages and disadvantages
of health insurance, as well as about planning of benefit packages and
entitlements. In particular , the advantages of social health insurance (SHI)
are:
-
Stable source of revenue for services
-
Flow of funds for HS is visible
-
Support to set-up patient rights
-
Risk pooling and mutual support combination
-
Support a higher level of independence from government
At the same time, SHI has its disadvantages:
-
High administrative costs
-
Problems of cost containment
-
Problems of ensuring coverage for workers in agriculture and the informal
sector
Besides that Dr. Malagardis answered the questions: How to design
a population coverage policy?, Compulsory or voluntary membership?, How to plan
benefit packages?, How to plan entitlement provisions?
The presentation “Cost estimation, Financing and Administration of
Social Health Insurance” of Dr. Malagardis was devoted to issues:
-
Provider and administrative costs of SHI & calculation
-
Cost control: Why costs increase & How to contain demand for health
services
-
Sources of financing SHI (state subsidies, contributions & co-payments)
-
SHI Administration (internal organization & IT)
In the course of his third presentation, “Collection & Pooling
of funds: Selected countries experience”, the speaker drew attention of the
audience to the issues:
-
Pro - Contra of collection mechanisms & the shift to payroll taxes
-
Collection characteristics in selected countries
-
Low funding increase & Low compliance rates
-
High dependence on out-of-pocket payments
-
Lessons & Perspectives
-
Rationale of Pooling resources
-
Pooling & SHI: the main challenges
-
Decentralization of funding
-
Development of SHI organizations – Selected countries experience
An expert from Poland, Mr. Adam Kozierkiewicz, gave presentations
on topics: ” Social Health Insurance and Provider Payment systems: Advantages
and Disadvantages”, “Social Health Insurance problems – how to regulate
relationship between solvency, rates and quality of care”, “Drawing on the
experience of EU with Social Health Insurance systems & Building Consensus
in Ukraine”. Mr. Kozierkiewicz classified healthcare systems of different EU
countries. In particular, he gave characteristics of Bismarcian and Beveridgian
insurance models. According to Mr. Kozierkiewicz, different countries faced
with same problems:
• Who is to be covered?
• Who is to provide finances?
• How to collect funds?
• What institution manages the funds?
• What is a mechanism of distribution funds?
• What should be covered?
• How to control output/outcome?
Further, the expert touched the issues of payment mechanisms, in
particular, in relations to acute hospital care, day-care surgery, ambulatory
specialist services, primary care services, nursing care.
The last part of Mr. Kozierkiewicz's presentation was an analysis
of achievements and mistakes of selected EU countries ( Hungary , the UK ,
Germany and Finland ) while introducing health reform.
The Fourth Training Module of the Subject Advancing Course
On 22-23 February, 2005 the fourth module "Human Resource Management, Quality
Management, Purchase Control and Pharmaceutical Management" was held within the
training program.
In the course of the module, Aurora Dragomiristeanu (an expert from Romania),
gave 4 presentations: 'Communication Skills - Concepts, Methodology and Ways of
Improvement, Talks and Conflict Solution', 'Control Management - Motivation,
Changes and Introduction of Innovations' and 'Simplification of Purchases.
Romanian Experience'.
Mrs Dragomiristeanu pointed out the importance of communication to achieve
assigned tasks and spoke about different types of communication. Further on the
expert defined team as a small group of people having complementary skills and
abilities who focus on achieving a common goal and who act as a solid team on
the basis of personal responsibility.
Negotiations and Conflict Solution presentation was devoted to the preparation
and conduct of negotiations. In the course of her report Mrs Dragomiristeanu
described the structure, principles and basic stages of negotiations; she
explained why conflicts arise during the talks and what the optimum ways of
their solution are. In particular, the main goal of talks is:
-
to separate people from problems
-
to concentrate on interests but not on positions
-
to find variants of common win
-
to insist on the use of objective criteria
For talks to be successful it is necessary:
-
to understand the nature of a definite situation (problem)
-
to define goals and objectives to be achieved
-
to understand key problems of the talks and to be able to define what is
important for you and what you would like to achieve and what is the least
acceptable for you
The presentation Management of the Control - Motivation Process. Changes and
Introduction of Innovations drew attention of the audience to the process of
changes implementation and their management and how the use of some managing
and behavioral scientific methods influences efficiency improvement of the
facility's work.
In the course of the presentation Simplification of Purchases Mrs
Dragomiristeanu shared her Romanian experience regarding health financing after
implementing the Law on Social Health Insurance and told how mechanisms of
healthcare services payment operate in hospitals, and, in particular, how
primary healthcare and services are paid in specialized out-patient clinics.
The presentation of Professor Rafal Nizankowskiy, an expert from Poland,
'Quality - Definition, Measures, Methodology and Techniques', 'Programs on
Quality Control - Quality Monitoring' were devoted to the interpretation of
such a notion as quality in a healthcare sphere. According to Mr Nizankowskiy
quality means doing necessary things properly.
Thus his presentation Programs on Quality Control - Quality Monitoring was
devoted to the definition of quality indicators of the healthcare services
provided in different healthcare areas. Quality improvement should take place
through the implementation of the following components:
-
Quality control
-
Quality assessment
-
Quality Guarantee
-
Constant Quality Improvement
-
Complex quality management
Professor Nizankowskiy gave an overview Picker Institute
research data. Patients consider care in a healthcare facility to be a quality
constituent of the received services. The following aspects of satisfactory
care were defined:
-
Health care accessibility
-
Confidentiality and dignity respect
-
Care organization
-
Information, communication and qualifications
-
Physical comfort
-
Emotional support
-
Attracting family and friends
-
Development and integrity
Practical work in groups was devoted to the investigation of patients' content
with healthcare services.
The Family Doctor+ (ѳìåéíèé ë³êàð+) newspaper
The EU Project "Health Financing and Management in Ukraine" together with the
international NGO "Women Community" (Ƴíî÷à ãðîìàäà) have established the
publication of the "Family Doctor+" newspaper.
This newspaper is targeted at the administrators of healthcare facilities,
local authorities, self-governance bodies and physicians as its readers.
The first issue of this newspaper was published at the end of February, 2005.
It contains the welcoming letter of the Minister of Health of Ukraine, Mr.
Mykola Polischuk, to the Project Team Leader, Dr. Antonis Malagardis, in which
there is a high estimation of the Project activities. Besides, on the front
page there is published Dr. Antonis Malagardis' article, in which there is a
review of the Project achievements and set priorities for the upcoming year of
2005.
In addition, the "Family Doctor +" proposes to the readers' attention the
opinions of international and Ukrainian experts on different issues of health
system reform and gives the overview of the recent international news and
events in health sector.
Throughout the Project activity, there are six issues of this
newspaper planned. The next issue will be printed out in April 2005. For the
details of the first issue of the "Family Doctor+" newspaper, please refer to
SvitUA portal at www.svitua.com
The second and third modules of
the training course for coachers
25-28 January 2005 the second and third modules, "Planning and Management" and
"Introduction to Healthcare Economy", of the training course for coachers were
held within the program of trainings.
In the course of the second TTT module "Planning and Management" Andres
Rennamae, an expert from Estonia, presented his presentation "Basics of
Management". He initiated the participants to the elements of management, i.e.,
planning, organization, staff provision, management and control. He also
explained what management theory and styles are, and what are the specifics of
healthcare facility management.
Jacek Klich, an expert from Poland, presented his presentations
"Operative Planning" and "Strategic Healthcare Management". He formulated main
targets and elements of a business plan and stated the importance of financial
management. In addition, Mr Klich provided the definitions of main terms used
in financial management, he also told about Polish experience in financing
healthcare facilities and the ways of exercising accounting and financial
control. Besides, the expert explained the term budget and, as an example, he
offered to consider the budget
plan of a multi-field hospital in Poland.
In the course of the discussion in working groups the following
issues were discussed:
-
management based on proofs;
-
the process of developing and making decisions.
The third TTT module "Introduction to Healthcare Economy"
was devoted to the economic issues.
Dr. Markku Pekurinen, an expert from Finland explained;
-
What is Health Economics
-
Basic concepts of Health Economics
-
Demand and Supply of Medical care"
-
Planning and Distribution of Healthcare Services"
He also talked about the application of economics as a science in
the sphere of health by defining such notions as efficiency and productivity,
profit and expanses and demand and supply
in the sphere of healthcare. He also discussed on the correlation between the
price of services provided and demand of services. In the end, he told about
the criteria for healthcare resources allocation taking into account consumers'
needs. According to him these criteria should reflect actually existing demand
for healthcare services and they should not depend on existing resources. The
healthcare resources are distributed among regions according to the index of
relative need using the general distribution formula or a specific formula that
is determined by type of a service.
His counterpart Professor Pekka Rissanen was speaking on
"Principles of Economic Appraisal in the Sphere of Healthcare". He defined such
concepts as efficiency, equity and value in medicine stressing
that available restricted resources should be used in such a way that they
provide the highest possible improvement in health (value maximization). He
distinguished two types of healthcare values: monetary and non-monetary.
Healthcare efficiency is determined through the changes in a person's state of
health that point out successful approach to the healthcare targets. Such
notions as cost and benefits
were explained as well.
Practical work in the groups of the third module was devoted to
these issues:
-
case study "Healthcare Economy in Action"
-
case study "Economic Appraisal in Practice"
Workshop "Legal and Organizational Changes in Pilot Regions and
Assessment of Their Financial Impact for Ukraine"
9-10 December 2004 Legal and Organizational Changes in Pilot
Regions and Assessment of Their Financial Impact for Ukraine
workshop took place in Kyiv.
The following presentations were given within the seminar.
-
Legal and organizational changes in Kharkiv pilot region
-
Legal and organizational changes in Zhytomyr pilot
-
Presentation of health services contract & Statute of Zolochiv Central
Rayon Hospital
-
Presentation of health services contract & Statute of Popilnya Central
Rayon Hospital
-
IT support for the implementation of changes in the pilot sites - an overview
of hardware & software
The working groups discussed the issues of global budget implementation in two
central rayon hospitals (Zolochiv and Popilnya), the organizational structure,
functions and financial reporting of the purchaser within the system of health
services provision.
G.Siroshtan, the Deputy Head of the Healthcare Administration of Kharkiv Oblast
State Administration, provided the audience with the information on Zolochiv
Rayon Council's decision to transfer Central Rayon Hospital under the
management of Rayon State Administration to provide its financing from the
rayon budget.
V.Pariy, the Head Doctor of the Communal Enterprise Oblast Health
Consultative-Diagnostic Centre reported on the plan of activities regarding the
implementation of cooperation agreement within the EU Project Health Financing
and Management in Ukraine for 2004-2005. According to the plan, the following
activities are envisaged:
-
to establish a healthcare department as a part of Rayon State Administration,
to adopt provisions and define the limit amount and labor compensation fund of
a newly established department;
-
to reorganize Central Rayon Hospital.
O. Gavva, the Head Doctor of Zolochiv Central Rayon Hospital, presented the
draft contract on healthcare services provision according to which the
Healthcare Department of Zolochiv Rayon State Administration becomes the
Purchaser of healthcare services provided by the communal non-profit healthcare
enterprise Zolochiv Central Rayon Hospital.
The Head Doctor of Popilnya Rayon Hospital, V. Stanisalvchuck spoke about the
organizational structure of healthcare facilities of the rayon and gave a brief
outline of their financial provision.
In his presentation IT support for the implementation of changes in the pilot
sites - an overview of hardware & software O. Kovalenko, a Project expert,
talked about the aim and tasks of the IT health system establishment in pilot
regions, defined main directions of the activity in the sphere of healthcare
services that require IT-support. Namely, these directions are:
-
Introduction of health cards (primary medical documents);
-
Healthcare Enterprise Accounting;
-
Billing (healthcare services cost accounting);
-
Preparation of health statistics reports and reporting system;
-
Support of administrative activity (management accounting and reporting).
IT support for Pilots
After competitive biddings the Procurement unit of the Delegation of European
Union in Ukraine selected two companies to procure information technologies to
two pilot oblast of the Project. After the signature of the Contracts servers
and related IT technology and PC will be delivered to the Ministry of Health,
oblast administration and pilot hospitals.
The aim of this investment is to test the regional information communication
system and patient administrative system and new economic software in Pilot
hospitals.
The final goal is to create a model for other oblasts to follow later.
Book presentation "Health Ñare Systems in Transition. Ukraine"
The European Observatory on Health Systems and Policies supports and promotes
evidence-based health policy-making through comprehensive and rigorous analysis
of the dynamics of health care systems in Europe.
The Observatory is a partnership between the WHO Regional Office for Europe,
the Governments of Belgium, Finland, Greece, Norway, Spain and Sweden, the
Veneto Region of Italy, the European Investment Bank, the Open Society
Institute, the World Bank, the London School of Economics and Political Science
(LSE) and the London School of Hygiene & Tropical Medicine (LSHTM).
The European Observatory on Health Systems and Policies have published a book
entitled "Health Care Systems in Transition. Ukraine"
. The authors of the book are Valeria Lekhan, Head of the Department of Social
medicine and health care administration within State Medical Academy in
Dniepropetrovsk, Volodymir Rudiy, Ukrainian Director of the EU Project "Health
Financing and Management in Ukraine", and Ellen Nolte (The European Observatory
on Health Systems and Policies). This book is the first analytical review of
the current health care state in Ukraine and the processes occurring within the
given system. It has been created in compliance with the WHO standards and has
occupied its place in the global research of health care systems of other
countries.
The book includes:
-
Detailed analysis of the current organizational structure of the national
health care system, its administration, planning and regulation
-
Description and analytical review of health finances and allocations for public
health care on three levels (primary, secondary and highly specialized care);
-
Analysis of the current state of human resources in health care system and
their professional training;
-
Analysis of the existing distribution of financial resources in health care
(including description of the main payers in health financing system and labor
remuneration system in health care);
-
Description of the goal and directions of the national health care system
reform, main stages in development of national legal framework in this regard,
and the actual stage of its realization.
The scientific work in a detailed way covers various approaches to the
organization, financing and health services provision; describes the specific
character and the process of health care reform implementation; pinpoints the
sectors of health care demanding a more profound analysis; gives a possibility
to share experience and compare health care in Ukraine to those of other
European countries.
The authors of the book consider the main problems of health care and explain
the reason of slowdown in fundamental health care reform in Ukraine - they
stress out the direct interrelation between economic and political processes in
the country and the health care state, in particular, they comment on the issue
of passing the Law on social health insurance in Ukraine. The book also focuses
on the importance of adequate professional training of medical staff under
existing conditions.
The book is published in English. The Russian version is expected to appear in
2005. The English e-version is available at www.observatory.dk
The First Module of the Training of Trainers Program
On the 16th - 17th of November the first module "Health Sector Development" of
the training course for future instructors was held.
The following topics were discussed at the module:
-
Defining health determinants
-
Assessment of the factors affecting health sector as a means of long-term
strategic planning
-
Current problems of health management in Ukraine
-
Political and economic context of health care system development
-
Analysis of the EU countries experience
-
Evolution of the health care system in Poland: lessons for Ukraine
The lecturers discussed general criteria of health status assessment and
defined the main determinants affecting overall level of public health.
A Polish expert, Jacek Gralinski, dedicated his presentation to consideration
of the concept "health impact assessment" and to the way the concept was taken
into account at working out of the medical strategies and plans.
Professor Nina Goyda spoke about the goal of restructuring the health care
system in Ukraine and the measures taken to reorganize the health sector,
characterized the national health care system founded according to Semashko's
model. Besides, Nina Goyda enumerated the main problems of the health care
system that were considered top-priority.
Adam Kozierkiewicz informed the audience on evolution of the
health care system in Poland, France and the United Kingdom. He told about the
goals of reforms in those countries, what they had obtained, and what problems
had not been solved yet.
"Contracting Between Purchasers and Providers: Issues for Ukraine"
On the 19th - 20th of October the Project of the European Union "Health
Financing and Management in Ukraine" held an open seminar dedicated to the
topic "Contracting Between Purchasers and Providers: Issues for Ukraine".
Mr. V. Zagorodniy (the Deputy Minister of Health of Ukraine), Ms. L. Pidgorna
(the Head of the Department of normative legal provision of the health
insurance of the Ministry of Health of Ukraine), administrators of the medical
institutions, foreign experts from Germany and Estonia, a number of scientists
and journalists took part in this seminar.
In his welcoming speech, Mr. V. Zagorodnij emphasized the importance of
following a realistic approach while introducing health reforms.
The Project Team Leader, Dr. A. Malagardis stressed the needs of using of
foreign experience for solving problems of Ukrainian healthcare system.
The following presentations were presented and discussed at the
event:
-
"Current Normative-Legal Basis for Contracting in Ukraine"
-
"Rationale for Contracting: Normative-Legal Aspects"
-
"Types of Contracts: Assessment of German Practice"
-
"Contractual Agreement in Health Care as a Mechanism of Effective Resource
Allocation"
-
"Contracting Practice in Ukraine: Family Medicine in Komsomolsk"
-
"New Model of Senior Medical Care to Involve into Pilot Regions (within the EU
Project "Preventive and Primary Measures of Health Care in Ukraine")
-
"Review of International Experience on Contracting - Lessons for Ukraine"
The presentation by the Ukrainian Director of the Project, Mr. V. Rudiy, was
dedicated to examining the effective legislative basis in Ukraine and existing
opportunities and obstacles to implementation and effective functioning of
contract relationships in the area of purchasing and providing health services.
In Mr. V. Rudiy's opinion, the existing legislative basis in Ukraine allows
implementation of the simplest contracts for purchasing health services at
state's expense. Even under the present legal conditions such contracting is
possible and necessary for both improving the existing financial system and
acquiring experience necessary for implementation of the mandatory health
insurance.
However, in order to provide effective use of this important
strategy these problems, among others, need to be solved:
-
elaboration of the sample contract for purchasing of health services;
-
elaboration of the unified approach for the calculation of the prices for
health services;
-
creation of the appropriate constitutional basis for effective distribution of
the functions between the purchaser and the provider;
-
further improvement of the health care standards.
Galyna Naduta, the Deputy Head of Healthcare Department of Komsomolsk town
hall, used the materials of innovative development of the field. She shared
experience on contracting in the field of health care in the town of
Komsomolsk. She reported on what made them to introduce reforms, on the results
they had expected, and on the current situation in healthcare in the town of
Komsomolsk.
International experts, Maris Jesse and Bela Kaunzinger referred to health
contracting experience in Estonia and Germany.
The legal aspects of introducing contract relationships and
typology of contracts were discussed in the working groups' sessions. In
addition to that, the draft of the contract between the provider and the
purchaser of health services for the pilot regions was presented for
consideration to the seminar participants.
Defining and Costing Health Services
28-29 September 2004 the seminar "Defining and Costing Medical
Services" was held in Kyiv. There were representatives of the Ministry of
Health of Ukraine, healthcare administrators, scientists, international
experts, journalists at the seminar.
At the beginning of the seminar work the Project Team Leader Dr.
Antonis Malagradis referred to the participants admitting that other European
countries' experience in healthcare cost determination is extremely important
for Ukraine that is verging towards healthcare reform.
Volodymyr Zagorodniy, Deputy Minister of Healthcare of Ukraine,
admitted that development of professional management and training of relevant
specialists are important constitutive parts of national healthcare reform. To
his mind, training of healthcare management specialists should be carried out
in accord with a separate program of specialist training at higher educational
institutions.
Eero Linnakko, Project Deputy team Leader, defined health as a
commodity in his presentation and healthcare services as original reinvestments
that have to facilitate health restoration and that is why quality improvement
and reduction of prime-cost of health is becoming the foremost task of
healthcare economy.
The expert from Poland, A. Kozierkiewic dwelt on the aspects of
practical use of payment per case system because it is priority in many
developed countries of the world.
The following topics were covered at the seminar presentation:
-
How to Buy Health
-
Comparative Analysis for Acute Hospitals Payment Systems
-
Experience of Some Countries: Payment for Case
-
Calculation Methods and Information Needs in Calculation of Prime Cost
-
Methods of defining healthcare providers' expenses in Ukraine
-
Comparative Analysis for Ambulatory Care Payment Systems
-
Practical Use of Payment-for-Case System in Hospitals. Information systems.
Codes for Diseases and Procedures
Information brochure issue
On the basis of the materials from the open seminar "Health
Insurance: EU Experience" (presentation of Ukrainian Project Director V.Rudiy),
which took place in Kiev, 18th - 20th May 2004, an informational brochure
entitled "Mandatory health insurance implementation: legal framework" has been
issued.
The brochure includes six basic parts:
-
Background
-
Why Mandatory Health Insurance?
-
Clash of opinions
-
Comparative characteristic of the Draft laws
-
Assessment of the current conditions and future trends
-
Conclusions
The brochure presents ground principles laid in the basis of the Ukrainian
legislation on Health Care and formulates the essence of the public social
security concept. It also considers negative aspects of legislative framework
for MHI launching, provides the statutory interpretation of basic conceptual
distinctions of the existing Draft laws on MHI.
In addition, the brochure defines the steps to be taken to improve
the legislative regulation, management, financing and effective use of health
care funds.
The brochure also includes concise background information on the
Project, presents its web-page and provides the reference to it.
First information campaign
Within the EU Project "Health Financing and Management in Ukraine"
implementation and according to the information starategy in September -
October 2004, the first Information campaign is to be held, which aims at
drawing the attention of governmental officials, health care staff, mass media
representatives and general public to the necessity of Health Care reform.
The Information campain includes special events (seminars,
conferences, press-clubs and the like), as well as intensive mass media
coverage. In addition, it presupposes participation in MoH and non-governmental
organizations' actions, etc. In particular, on the basis of the printed issues
"Golos Ukrainy" and "Dzerkalo Tyzhnya" there are to be held round-table
discussions with the assistance of deputies of Ukraine, MoH officials, Project
representatives, etc.
The Information campain also presupposes TV items release in the
programs "Economichniy Visnyk" and "Perehrestya".
The Information campain is to be held both at the national and
regional levels. The seminars to be held in the Pilot regions and Kyiv are
going to provide for the informational background.
On June, 30 2004 the meeting of National Press-club called "How to
make "medical" costs" work effectively?" was held.
During the meeting following issues were discussed:
-
Why Ukrainian parliamentarians did not show enough resolution to adopt the Law
on mandatory state social health insurance;
-
Is it possible to reform health care facilities to players of the National
markets?
-
How to change forms of payments to local authorities for improvement the
situation in health care system;
-
Do all medical services have to be free?
Reports were presented by:
Vasil Khara, Head of Committee of Social Policy and Labor,
Parliament of Ukraine;
Mykola Polyschuk, Head of Committee on Health, Maternity and Childhood
of Parliament of Ukraine;
Lilia Grigorovich, Head of Subcommittee on Health, Maternity and
Childhood of Parliament of Ukraine;
Tymur Pedchenko, First deputy of Minister of Health;
Volodymyr Rudiy, Ukrainian Project Director "Health Financing and
Management in Ukraine"
Project staff point of view
How to Make "Medical" Costs Work Effectively?
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